Frequently Asked Questions

Simple answers to those quick questions you've been wondering about

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34 articles in this collection
Written by Lee Murphy, Liam Yapp, Sean Foster and 3 others

Set Up

Can I have multiple companies in Pandle?

Written by James Carver
Updated over a week ago

How do I transfer to Pandle from my existing system?

Written by Liam Yapp
Updated over a week ago

How do I enable my Pro features?

Written by Liam Cullen
Updated over a week ago

Customers/Suppliers

How do I mark invoices as paid?

Written by Liam Cullen
Updated over a week ago

How much does it cost to use Pandle Pay?

Written by James Carver
Updated over a week ago

How do I edit an invoice with a payment attached?

Written by Liam Yapp
Updated over a week ago

How do I edit customer or supplier details?

Written by Sean Foster
Updated over a week ago

How do I write off an invoice to bad debt?

Written by Liam Yapp
Updated over a week ago

Banking

Do you have integrations for challenger banks?

Written by Liam Yapp
Updated over a week ago

My bank feeds have stopped working, how can I fix this?

Written by Lee Murphy
Updated over a week ago

Why does my Pandle bank balance not match my bank statement balance?

Written by Lee Murphy
Updated over a week ago

Why do I need to keep refreshing my bank feed?

Written by Liam Yapp
Updated over a week ago

How do I remove automated bank feeds?

Written by James Carver
Updated over a week ago

How do I process a bank transfer?

Written by Liam Yapp
Updated over a week ago

How do I show Stripe or PayPal accounts in Pandle?

Written by Liam Cullen
Updated over a week ago

Categories

Is it possible to edit or delete categories?

Written by Liam Yapp
Updated over a week ago

Reports

How do I complete my accounts and tax return in Pandle?

Written by Sean Foster
Updated over a week ago

What is the year end process in Pandle?

Written by Lee Murphy
Updated over a week ago

VAT

Showing the Temporary VAT Rate in Pandle

Written by Dylan Morgan
Updated this week

Does Pandle support the domestic reverse charge in the UK?

Written by Liam Yapp
Updated over a week ago

What are the Brexit changes in Pandle?

Written by James Carver
Updated over a week ago

Why are older transactions being included in my VAT return?

Written by James Carver
Updated over a week ago

How can I reclaim VAT on expenses before registration?

Written by James Carver
Updated over a week ago

Items

How do you value my stock items?

Written by Liam Yapp
Updated over a week ago

What if I buy products which I don't want to include in my stock level?

Written by Liam Yapp
Updated over a week ago

I sell products but don't want to use Pandle for my stock control, what do I do?

Written by Liam Yapp
Updated over a week ago

Do I have to use Items?

Written by James Carver
Updated over a week ago

General

How do I upgrade to Pandle Pro from the free Pandle plan?

Written by Liam Yapp
Updated over a week ago

What can't Pandle do yet?

Written by Liam Yapp
Updated over a week ago

How do I cancel my account?

Written by Liam Yapp
Updated over a week ago

How do I downgrade from Pandle Pro to a free Pandle account?

Written by Liam Yapp
Updated over a week ago

How long does Pandle store my data for?

Written by Lee Murphy
Updated over a week ago

How secure is Pandle? How safe is my data and where is it kept?

Written by Sean Foster
Updated over a week ago

Is there a limit to the transactions I can enter or the users I can add?

Written by Liam Yapp
Updated over a week ago