Frequently Asked Questions

Simple answers to those quick questions you've been wondering about

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37 articles in this collection
Written by Lee Murphy, Liam Yapp, Sean Foster and 6 others

Set Up

Can I have multiple companies in Pandle?

Written by Neil Thompson
Updated today

How do I transfer to Pandle from my existing system?

Written by Liam Yapp
Updated over a week ago

How do I enable my Pro features?

Written by Liam Cullen
Updated today

Customers/Suppliers

How do I edit supplier details?

Written by Sophie Bartley
Updated today

How do I mark invoices as paid?

Written by Liam Cullen
Updated over a week ago

How much does it cost to use Pandle Pay?

Written by Neil Thompson
Updated today

How do I edit an invoice which has a payment attached?

Written by Liam Yapp
Updated today

How do I edit customer details?

Written by Sean Foster
Updated today

How do I write off an invoice to bad debt?

Written by Liam Yapp
Updated today

Banking

How do I refresh my Bank Feed?

Written by Georgia Clayton
Updated today

Do you have integrations for challenger banks?

Written by Liam Yapp
Updated over a week ago

My bank feeds have stopped working. How can I fix this?

Written by Lee Murphy
Updated today

My Bank Balance In Pandle Does Not Match My Bank Statement Balance

Written by Lee Murphy
Updated today

Why do I need to keep refreshing my bank feed?

Written by Liam Yapp
Updated today

How do I remove automated bank feeds?

Written by Neil Thompson
Updated this week

How do I process a bank transfer?

Written by Liam Yapp
Updated today

How do I show Stripe or PayPal transactions in Pandle?

Written by Liam Cullen
Updated today

Categories

Is It Possible to Edit or Delete Categories?

Written by Liam Yapp
Updated today

Reports

How do I complete my accounts and tax return in Pandle?

Written by Sean Foster
Updated over a week ago

What is the year end process in Pandle?

Written by Lee Murphy
Updated over a week ago

VAT

Showing the Temporary VAT Rate in Pandle

Written by Neil Thompson
Updated today

Does Pandle support the domestic reverse charge in the UK?

Written by Liam Yapp
Updated today

What are the Brexit changes in Pandle?

Written by Neil Thompson
Updated over a week ago

Why are older transactions being included in my VAT return?

Written by Neil Thompson
Updated today

How can I reclaim VAT on expenses before registration?

Written by Neil Thompson
Updated today

Items

How does the value of my stock items work?

Written by Liam Yapp
Updated this week

What if I buy products that I don't want to include in my stock level?

Written by Liam Yapp
Updated today

I sell products, but I don't want to use Pandle for my stock control. What do I do?

Written by Liam Yapp
Updated this week

Do I have to use Items?

Written by Neil Thompson
Updated this week

General

How do I delete a payment from an invoice?

Written by Joshua Kilic
Updated yesterday

How do I upgrade to Pandle Pro from the free Pandle plan?

Written by Liam Yapp
Updated this week

What can't Pandle do yet?

Written by Liam Yapp
Updated today

How do I cancel my account?

Written by Liam Yapp
Updated today

How do I downgrade from Pandle Pro to a free Pandle account?

Written by Liam Yapp
Updated yesterday

How long does Pandle store my data for?

Written by Lee Murphy
Updated today

How secure is Pandle? How safe is my data and where is it kept?

Written by Daniel Sanders
Updated today

Is there a limit to the transactions I can enter or the users I can add?

Written by Liam Yapp
Updated today