In Pandle, an invoice status does not change to 'Paid' until you process the invoice payment through your banking.

This means it's a good idea to keep your banking right up to date to ensure that your receivables and payables reports are correct, and that any payment reminders are only sent to customers who have not yet paid.

How to process a customer invoice payment through banking

How to process a supplier invoice payment through banking

How to process a customer invoice payment through banking

Whether you enter your banking transactions manually, with file uploads, or using automatic bank feeds, the process is the same:

Step 1

You have an amount in your banking which relates to a customer invoice (a payment from a customer for a customer invoice).

In the 'Type' column, change the transaction type to:

  • CR Customer Receipt for transactions which show a customer paying you.

Step 2

Click the 'Invoices' button. The button will only become available once you select the transaction type (Step 1).

This action will show you a list of invoices created on or before the transaction date.

Step 3

Select the invoice (or invoices) which the transaction relates to.

  • Click the 'Pay In Full' button if the transaction amount is the same as, or more than, the invoice amount. This will automatically populate the 'Payment Total' column.

  • Manually enter the amount under 'Payment Total' if the transaction is a part payment of the invoice.

Step 4

Click 'Done' to save your changes, and return to the 'Check' screen.

Step 5

Tick the 'Confirm' box next to the transaction, and then click 'Confirm Checked'.

The invoice will now be marked as paid, it's no longer outstanding, and the customer's balance in Pandle will reduce by the amount of the transaction that you processed.

How to process a supplier invoice payment through banking

Whether you enter your banking transactions manually, with file uploads, or using automatic bank feeds, the process is the same:

Step 1

You have an amount in your banking which relates to a supplier invoice (a payment that you made to a supplier).

In the 'Type' column, change the transaction type to:

  • SP Supplier Payment for transactions which show you paying a supplier.

Step 2

Click the 'Invoices' button. The button will only become available once you select the transaction type (Step 1).

This action will show you a list of invoices created on or before the transaction date.

Step 3

Select the invoice (or invoices) which the transaction relates to.

  • Click the 'Pay In Full' button if the transaction amount is the same as, or more than, the invoice amount. This will automatically populate the 'Payment Total' column.

  • Manually enter the amount under 'Payment Total' if the transaction is a part payment of the invoice.

Step 4

Click 'Done' to save your changes, and return to the 'Check' screen.

Step 5

Tick the 'Confirm' box next to the transaction, and then click 'Confirm Checked'.

The invoice will now be marked as paid, it's no longer outstanding, and the supplier's balance in Pandle will reduce by the amount of the transaction that you processed.

Relates articles

Entering bank transactions using bank feeds

Entering bank transactions using bank imports

Entering bank transactions manually

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