In Pandle you'll see a Receivables Report which shows you a list of your customers, the amounts they owe to you, how much of their balance is within the invoice terms and how much is outside of the invoice terms. 

This report is useful for your credit control, for example, when chasing up overdue balances. It is also useful for you to see how much you can expect to receive in the near future from your customers.

Viewing and interpreting the report

To access the Receivables report go to Reports > Receivables.

The Receivables report below shows each customerlisted with the amounts overdue and how overdue they are.

This example has been run for a certain date but you can alter this if you want to see how much you were owed at a previous date.

You can drill down into each customer section to see a list of all unpaid invoices and how overdue they are. If we look at Customer A for example, you can see three invoices make up the balance with one being overdue by 88 days (i.e. 88 days have passed without payment after due date).

If you have a lot of customers with lots of overdue balances, it may be difficult to know where to start with your credit control. This report allows you to order the results according to the headings. 

So, for example, you can order the data by the customers with the highest balance, or by customers whose balances have been overdue the longest. You can also export the data to Excel and manipulate the data there.

Please note: in order for these reports to be accurate you must have your banking up to date. If you do not, then customer receipts may be missing from the report, meaning you may chase up customers in error.

To learn more about how to reduce overdue customer payments click Automatic Payment Reminders.

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