Bank feeds in Pandle are powered by Plaid, which is highly secure, and very powerful. Once your bank feed is set up, your banking transactions will automatically pull in to Pandle, ready for you to check and confirm them, or create Bank Rules to automate the checking process.
How to connect your bank account to Pandle
You'll need to add your bank account to Pandle before you can connect it with a bank feed.
Click 'Banking' in Pandle's navigation menu, and select 'Bank Accounts'.
Click the 'Add New Bank Account' button on your Banking screen.
Enter a display name for the account in Pandle, and confirm which category it will relate to.
Use the dropdown menu to confirm the currency for this account. You can scroll through the list, or use the search tool to find the correct currency. The default option shows the base currency that you selected to use with your Pandle account.
Select the entry method to use for this account. To set up an account which connects to your bank, select 'Bank Feed'.
Then click 'Connect Bank Account'.
Pandle will show you a reminder that our bank feeds are powered by Plaid, and request permission to share some of your information in order to connect your account.
For security purposes this connection refreshes every 90 days, and uses the same encryption technology used by your bank. Click 'Continue' to proceed.
Scroll through the list, or enter the name of your banking institution in the search box.
After selecting your bank, you will prompted to connect the account by signing in to your bank account using your normal logins.
Important: Selecting one of the banks from the tabs may connect you to a personal account for this bank, rather than a business account. If you're struggling to connect to a business account, try searching for the bank using the search bar instead.
Start your first bank feed
The first time you load your feeds you will be asked for the date you would like to start the feeds from.
It is very important to ensure that you get this right so that you do not overlap previously entered transactions.
Pandle will look at the dates of the transactions already entered into your bank account, and suggest a start date for you (which can be overwritten). Your start date can be a maximum of 365 days in the past.
Once you click 'retrieve data' you will be presented with the status of the feed.
This may take a few minutes depending on the volume of transactions. You'll be able to check and confirm your transactions once the status shows as complete.
Users with multi-factor authentication
Some banks, (such as Barclays and HSBC), use multi-factor authentication, where signing in to your bank account triggers a notification or request for confirmation that it's you who is signing in.
These extra security measures mean you will sometimes need to refresh your bank feed connection.