Supplier credit notes are used to reduce the amounts owed to suppliers from previous invoices.

For example, if you receive an invoice for goods you have purchased, but some of the goods aren't delivered, your supplier will issue a credit note to reduce the value of the original invoice (or clear it completely depending on the circumstances).

How to enter credit notes issued to you from suppliers

Click 'Suppliers' in the navigation, and select 'Supplier Credit Notes'.

Then click 'New Credit Note'.

You can also create a new supplier credit note by selecting New Supplier Credit Notes from the Quick Links menu.

Under 'Account', use the dropdown to select the supplier who issued the credit note. Once selected, you will be able to click on 'Invoices', to see a list of invoices which relate to this supplier.

Select the invoice (or invoices) which the credit note relates to, and click 'Next'.

Enter the credit amount, or select the 'Credit in Full' option.

Click 'Save' when you're ready. The balance you owe to your supplier will reduce by the credit note amount.

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